Privacy Policy
This Privacy Policy explains how 2GO Movers collects, uses, and protects information when you use our website, request a quote, contact us, or use our moving services.
Information We Collect
We may collect information you provide directly, including your name, phone number, email address, pickup and destination information, moving date, property details, inventory or service details, and messages you send to us.
We may also collect technical information automatically, such as IP address, browser type, device type, referring pages, pages visited, and approximate location derived from your device or network, when permitted.
How We Use Information
We use information to prepare estimates, schedule and provide moving services, communicate with you, respond to questions, process service requests, improve our website and operations, prevent fraud or abuse, and comply with legal obligations.
Sharing of Information
We may share information with service providers that help us operate our business, such as website hosting, communications, analytics, customer-management, payment, or scheduling providers. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, employees, or property.
Cookies and Analytics
Our website may use cookies and similar technologies for essential site functions, analytics, performance, advertising, or measurement. You can control cookies through your browser and, where applicable, through privacy-choice tools provided on the site.
SMS and Phone Communications
If you provide a mobile number and consent to receive text messages, we may send messages related to quotes, scheduling, service updates, and customer support. Consent to receive marketing texts is not a condition of purchasing services. Message and data rates may apply. See our SMS Terms for details.
Data Retention and Security
We retain personal information only as long as reasonably necessary for the purposes described above, including legal, accounting, operational, dispute-resolution, and fraud-prevention needs. We use reasonable administrative, technical, and physical safeguards, but no system is completely secure.
Your Choices and Rights
You may contact us to request access to, correction of, or deletion of information you provided, subject to applicable law and exceptions. California residents may have additional rights described in our California Privacy Notice.
Children
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated date at the top of this page will show when changes were made.
Contact Us
For privacy questions or requests, contact info@2gomovers.com.